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Submit your first ClearJoy case
| No. of Aligners required per Arch (per case) |
Price (per case) | No. of refinements included |
Virtual Monitoring |
Additional case supplies (optional) |
|---|---|---|---|---|
| Complete<14 | $1,250 | 1 | Included | ($20) |
| Superior15-21 | $1,650 | 1 | Included | ($20) |
| ClearJoy Retention | ||||
| Includes 6 new retainers (3 sets) and case: $280 + shipping. | ||||
Hi. My name is Dr. Scott Henson. I’ve been a practicing orthodontist for the past 15 years and I have multiple locations in Northwest Oregon. Being in private practice has afforded me the insight to understand what is important to other practitioners and business owners as well as those that we treat. I created ClearJoy to give you, my colleague, a truly collaborative clear aligner service that saves both you and your patients time without compromising the quality or expertise of a well thought out treatment plan and aligner case design. ClearJoy is uniquely different from other aligner brands because it is designed to maximize time savings for both you and your patience. As you’ll see through custom staging and case design, virtual monitoring for your patients, aligners fabricated with the highest quality thermoplastic on the market, and exceptional support for you and your team. We aim to give you a product that delivers and a service that supports you and your team. All of this gives you the most revenue per visit and your patience an excellent smile without the inconvenience of too many appointments.
I am so excited that you have made the decision to invest your time to get more time. Here’s what you can expect from us as you become familiar with our service and product. First, it will be important to identify the key clinical and administrative team members that will be responsible for collecting patient records and executing financial contracts and financing, if even necessary. Then we will give you access to our proprietary ClearJoy software. This will allow you to submit your cases in a HIPAA compliant format, as well as view and pay your invoices, gain access to training materials, order products, and enter and track your practice data. Our goal is to equip you with the necessary resources to guide patients through treatment from beginning to end, all the while keeping the amount of appointments to a minimum. This will give you more time to focus on the procedures that require your specific expertise instead of the ones that don’t. You will love it, and so will your patients.
You’ve heard of work hard, play hard? How about work less, play more. As a practicing dentist, you’re busy, and wasting time on nonproductive procedures robs you of your most valuable asset, time. I created Clearjoy to offer dentists and patients a better clear aligner experience. Whether you want to focus your energy on more productive procedures in the office or, spend more time away from the office, ClearJoy brings collaborative practice between highly trained orthodontic specialists and general dentists in order to facilitate an aligner workflow that maximizes the amount of revenue per patient visit, giving you more production in less time. It really is a win win for you and your patients.
ClearJoy is backed by highly trained orthodontic specialists who spend time designing and staging the case, so you don’t have to. Not only that, ClearJoy will support the patient throughout their aligner experience through the use of virtual monitoring, which maximizes patient convenience through less office visits. Additionally, ClearJoy supports your team with online training resources and provides accountability by monitoring your practices data on a monthly basis. All of this is done through our proprietary software, which gives you a single location for all of your cases, training, support and practice data with a unique chat feature specific to each patient’s case. At ClearJoy, we’re all about making your time more productive because we realize it’s the most important asset we have.
There are several benefits for both patients and providers using ClearJoy in comparison to other clear aligner brands. These include local support and training, efficient on-site implementation, orthodontist directed case design, hands off virtual monitoring, timesaving treatment planning, orthodontist directed case presentation, an active in-office lead generation tool, and advanced analytics to track ROI. Among this list, there are a few key benefits I want to elaborate on. The first is local on-site support and training. As far as I know, we are the only aligner company that provides on-site training for our product. This is to ensure the dental office team feels comfortable using our product and can effortlessly deliver the virtual monitoring device to the patient, allowing ClearJoy to monitor the patient’s care. We believe this is important because it takes a team to deliver exceptional orthodontic care, not just the doctor. We facilitate team training to give you the tools and resources necessary to talk with your patients about ClearJoy, and to ensure the patient has a smooth experience in your office from beginning to end. Ideally, this will prompt them to refer new patients to your office because their needs were taken care of in such an efficient manner. Additionally, we want ClearJoy to feel easy for you as well. You can access training material from our ClearJoy software on demand and even request to have an implementation and support specialist sent to your office anytime if new team members need to be trained on clinical protocols, or administrative systems such as sales, contracts or collections. The second key benefit is hands-off virtual monitoring. Dentists have the option of delegating treatment follow up to ClearJoy through the use of virtual monitoring. This technology allows our team to virtually track a patient’s progress throughout treatment, to ensure the best possible end result. We are also able to address any problems that may come up along the way. This prevents the patient from taking time out of their schedule to visit your practice for any follow up appointments, giving them maximum results with minimal life disruption. I believe this is a key distinction that facilitates high touch care in a digital world. Because the patient will be making fewer trips to your practice, you’ll have more time to focus on other productive procedures which will increase the amount of revenue per visit. The last key benefit I want to discuss is time-saving treatment planning. As I mentioned earlier, an important piece of our product is an orthodontist, not a lab technician collaborating with you to create a custom stage treatment plan for the patient. This approach combines the expertise of an orthodontic specialist, with the trust you have already built with the patient. It ensures that orthodontic care is of the highest possible standard while creating added efficiency for you, by keeping the number of patient visits to a minimum and in turn, increasing the amount of revenue per visit.
There are numerous benefits for a patient who is using ClearJoy, but for the sake of time, I’ve narrowed it down to six. Number one, they receive collaborative expertise between their dentist and an orthodontist, which means more experience goes into their cases design, making treatment more efficient overall. Number two, they receive high quality aligner products and care information. Number three, they get to use virtual monitoring to track their progress, which minimizes the amount of visits they have to make to the dental office. Number four, they have access to the dental monitoring app, which allows for easy and quick communication with Clear joy experts who can answer any questions they may have during the course of treatment. Number five, there is no need for them to visit an orthodontic specialist, which gives them more time to focus on other aspects of their lives. And lastly, they get to continue their care with you, their trusted general dentist.
Dental monitoring is an application that allows ClearJoy to track tooth movement during active aligner treatment. It is helpful because we can track progress in real time to ensure the teeth are moving as prescribed by ClearJoy doctors. Additionally, more aligners can be delivered at each appointment, lessening the number of times the patient has to go into the office. Also, the app allows for easy communication between the ClearJoy team and the patient to answer questions they have regarding their aligners or treatment in general. This saves them from having to call the dental office.
The patient will download the dental monitoring app prior to their first aligner delivery. At that appointment, you will deliver the scanbox, teach them how to scan their teeth, and submit those scans through the app to a ClearJoy team member. Once the app is downloaded and the scanbox is delivered, the patient and ClearJoy will be linked, allowing for easy communication and real time aligner tracking. Watch this video to see how a patient can use the scanbox pro and the dental monitoring app to upload photos of their teeth from the comfort of their own home.
Starting a conversation with a patient about clear aligners can be intimidating, but it doesn’t have to be. Here are a few helpful questions to ask that will help the conversation unfold very naturally, you can ask, how do you like your smile? Or, is there anything you would like to change about your smile? Even, have you ever considered straightening your teeth? Finally, you could ask, are you bothered by the appearance of your misaligned teeth? If their answer reflects that they aren’t content with their smile, you can present ClearJoy as the solution for them, something to the effect of, have you ever heard of clear aligners? We use a product called ClearJoy, and here’s why I think it could be beneficial for you.
Here’s how the onboarding process will go for a new patient. First, the patient will decide to straighten their teeth in or out of the office. Then, the proper orthodontic records will be taken, such as intra and extra oral photographs, a digital scan of their teeth, and a digital panoramic Xray, if required. Afterward, all the administrative paperwork will be completed and the patient will be appointed for their first aligner delivery in the next four to five weeks. To ensure that there are as many same day starts as possible, having a designated clinical and admin ClearJoy team member is ideal. It should take no more than 30 minutes to complete a same day start. This would include the clinical and nonclinical intake information. These team members will be familiar with the process and can execute intake quicker because that’s what they’ve been trained for.
When onboarding a new patient, there are a few measures you’ll want to take to ensure the success of their treatment. The first is making sure they receive a proper diagnosis. Then you’ll need to take high quality intraoral photographs, digital scans, and relevant radiographs. Of course, you want to make sure they have a thorough knowledge of what to expect for their next visit, which will be their first aligner delivery. And last but not least, you want to ensure they have downloaded the dental monitoring app prior their first aligner delivery appointment.
When submitting a case in the Doctor Portal, you’ll want to log into the portal and click on the Patient Dashboard. You’ll see a functionality button on the upper right hand side that says “Add Patient”. Click on that and enter all relevant demographic information in the form. Then you’ll click the button in the bottom right corner that says “Next” and enter their clinical conditions, making any necessary notes about their case in the box to the right. You’ll click the next button again and select which office location they want to come to, as well as their billing address, which should already be pre-saved. Then you’ll click on the drop down box underneath the words “Case Type” and select the option that best reflects the complexity of their case. If you would like to use virtual monitoring for this patient, switch the toggle for virtual monitoring to the “on” position. Then you’ll select the date for their first delivery, which should always be four to five weeks following the current date. Then you can drag and drop photos into the space below and hit the button that says “Submit”. It will then redirect you to the Patient Dashboard and you’ll be able to see that your case has been submitted and that it is being processed.
After you’ve submitted a case to the Doctor Portal, it will be designed and staged by a ClearJoy orthodontist, manufactured, packaged and shipped to your office. It should arrive no later than three days before you have scheduled your patient to return. If there are any areas that require extra time or collaboration, ClearJoy will discuss the case with you prior to finalizing the case design.
After you’ve submitted a case through the Doctor Portal on our website, we take it from here. The ClearJoy Orthodontist will begin treatment planning and staging the patient’s treatment using the goals laid out by you, the partner office. We will develop a custom prescription for the patient that will be included with their shipped aligners, and also be available for easy reference within the Doctor Portal.
Since you will have already scheduled the first aligner delivery for the case you submitted in the Doctor Portal, the ClearJoy team will work on designing the case for maximum efficiency and outline the number of expected appointments which you can access in the Doctor Portal.
The patient will always receive their aligners in the office. The ClearJoy Orthodontist will determine how many aligners the patient will have over the course of treatment, and at what interval the aligners are delivered to the patient at the office. This will all be outlined and presented to the patient at their first aligner delivery appointment. Our proprietary software has specific modules located in the dashboard that contain training material, supporting products and generally any information you may need to support the care of your patient over the course of their treatment.
Most clear aligner companies don’t have a local support team. And by support, I don’t mean sales. ClearJoy is here for the doctor and team. We provide on-site doctor and team support when necessary to ensure the clinical administrative team are confident and capable of executing an excellent patient experience. Additionally, online training resources are always available for a quick reference. Of course, if there are new team members that need training, we are equipped to send a training specialist to your office or conduct a virtual training session to get them up to speed. Our ClearJoy implementation specialists will be able to, number one, provide training for the clinical team members on uploading high quality records, digital scanning, submitting a case in the ClearJoy software, and tools and techniques for delivering aligners. Number two, train the admin team members on the suggested contract structure for financing and patient scheduling, and teach team members how to properly use the ClearJoy software. Number three, coach team members on the proper verbiage to use with the patient to ensure good communication between the office and the patient. And number four, provide training on how to use the dental monitoring app and scanbox.